Terms of Service

1. Agreement to These Terms

These Terms of Service govern your use of the Sidelite Local website, funnel pages, products, reports, services, forms, communications, and related materials.

By visiting our website, purchasing from us, submitting an intake form, booking a call, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase our products or services.

2. Who We Are

Sidelite Local helps exterior home service businesses improve local visibility, identify service-area opportunities, and better understand where competitors may be appearing ahead of them in local search.

You can contact us at support@sidelitelocal.com.

3. The Service Area Scorecard

The Service Area Scorecard is a paid diagnostic product designed to provide a practical snapshot of your local visibility, competitor presence, ZIP code or service-area opportunities, and recommended next steps.

The Scorecard may include, depending on the information available and the scope of your order:

• A review of your service-area visibility.
• A competitor map or competitor presence review.
• Top ZIP code or location-based opportunities.
• A Google Business Profile or local presence snapshot.
• Recommended fixes or priorities.
• A slide-style PDF report, written summary, or related walkthrough materials.

The Scorecard is a diagnostic and strategy resource. It is not a full technical SEO audit, full local SEO campaign, website rebuild, advertising campaign, or implementation service unless we separately agree to those services in writing.

4. Purchase, Pricing, and Payment

Prices are listed on the checkout page at the time of purchase. By submitting payment, you authorize us and our payment processors to charge the payment method you provide for the amount shown at checkout.

Unless stated otherwise at checkout, The Service Area Scorecard is a one-time purchase and does not create a subscription, recurring billing arrangement, retainer, or ongoing service commitment.

All prices are listed in U.S. dollars unless otherwise stated.

5. Intake Form Requirement

After purchase, you may be asked to complete an intake form so we can collect the information needed to produce your Scorecard. This may include your business name, website, primary service, service area, target locations, known competitors, and related business details.

You are responsible for providing accurate, complete, and timely information. If your intake form is incomplete, inaccurate, delayed, or not submitted, delivery of your Scorecard may be delayed or limited.

6. Delivery Timeline

Our standard delivery timeline for The Service Area Scorecard is within 1–3 business days after we receive your completed intake form, unless a different timeline is stated at checkout or communicated to you in writing.

Business days generally exclude weekends and U.S. holidays. Delivery times may vary depending on order volume, the completeness of your intake information, technical issues, or other reasonable business circumstances.

7. Refunds and Satisfaction

Because The Service Area Scorecard is a personalized digital diagnostic created for your specific business, all sales are generally final once work has begun.

However, we want the experience to be fair. If you believe there is a problem with your order, contact us at support@sidelitelocal.com within 7 days of receiving your Scorecard and we will review the issue.

At our discretion, we may offer a correction, clarification, replacement, credit, or refund depending on the situation.

We may refuse or cancel an order and issue a refund if we determine that your business is not a fit for the Scorecard, we cannot reasonably fulfill the order, or the order appears fraudulent, abusive, or outside the intended scope of the offer.

8. No Guaranteed Results

We do not guarantee that you will receive more calls, leads, customers, jobs, revenue, rankings, website traffic, or business results from purchasing or using The Service Area Scorecard.

The Scorecard is intended to provide analysis, insight, and recommendations based on available information. Actual results depend on many factors outside our control, including your market, competition, offer, website, Google Business Profile, reviews, pricing, sales process, implementation quality, seasonality, and other business conditions.

9. Informational and Strategic Use Only

Our reports, recommendations, content, emails, pages, and calls are provided for informational and strategic business purposes only. You are responsible for deciding whether and how to implement any recommendation.

We are not responsible for business decisions you make based on our materials or communications.

10. Your Responsibilities

By using our website or purchasing from us, you agree that you will:

• Provide accurate and lawful information.
• Use our materials for legitimate business purposes.
• Not submit false, misleading, abusive, illegal, or infringing content.
• Not copy, resell, distribute, or misuse our reports, templates, strategy materials, or other intellectual property.
• Not interfere with, hack, scrape, damage, or misuse our website, forms, checkout pages, systems, or services.

11. Intellectual Property

All content, frameworks, designs, reports, templates, methods, copy, graphics, website materials, and other intellectual property provided by Sidelite Local are owned by Sidelite Local or its licensors unless otherwise stated.

When you purchase a Scorecard, you receive a limited, non-exclusive, non-transferable license to use the delivered materials internally for your own business. You may not resell, publish, distribute, copy, modify, or create derivative products from our materials without written permission.

12. Publicly Available Information and Third-Party Platforms

To produce your Scorecard, we may review publicly available information, search results, maps, websites, Google Business Profiles, competitor websites, online listings, and other third-party sources.

We do not control third-party platforms, search results, rankings, maps, business listings, review platforms, analytics systems, or advertising platforms. Information from third-party sources may change over time and may not always be complete, accurate, or available.

13. Optional Calls and Future Services

After your Scorecard is delivered, you may have the option to book a review call or discuss additional services. Any such call is optional.

Purchasing The Service Area Scorecard does not require you to purchase any additional service, retainer, implementation package, or consulting engagement.

Any future services, retainers, or projects may be subject to separate terms, pricing, agreements, scopes of work, or payment schedules.

14. Testimonials, Examples, and Case Studies

Any testimonials, examples, screenshots, case studies, or results shown on our website or in our materials are illustrative only. They do not guarantee that you will achieve the same or similar results.

Your results may vary based on your business, market, competition, starting point, implementation, and other factors.

15. Limitation of Liability

To the maximum extent permitted by law, Sidelite Local and its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from your use of our website, products, reports, services, or recommendations.

To the maximum extent permitted by law, our total liability for any claim related to your purchase or use of our services will not exceed the amount you paid to us for the specific product or service giving rise to the claim.

16. No Warranties

Our website, products, reports, recommendations, and services are provided “as is” and “as available.” We make no warranties or guarantees, express or implied, regarding accuracy, completeness, availability, performance, fitness for a particular purpose, or business outcomes.

We do our best to provide useful, practical, and accurate information, but we cannot guarantee that all information will be error-free, complete, current, or suitable for every situation.

17. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect information.

18. Website Availability and Changes

We may update, modify, suspend, or discontinue any part of our website, funnel pages, products, pricing, offers, or services at any time without prior notice.

We are not responsible if our website, forms, checkout pages, or third-party tools are unavailable due to maintenance, technical issues, platform downtime, or events outside our control.

19. Prohibited Uses

You may not use our website, products, forms, or services for unlawful, fraudulent, abusive, misleading, harmful, or unauthorized purposes. You also may not attempt to reverse engineer, scrape, attack, disrupt, or misuse our systems or third-party tools connected to our funnel.

20. Governing Law

These Terms are governed by the laws of the United States and the laws of the state in which Sidelite Local operates, without regard to conflict of law principles.

If you need a specific governing state or venue clause, consult a qualified attorney and update this section accordingly.

21. Changes to These Terms

We may update these Terms of Service from time to time. If we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website, products, or services after changes are posted means you accept the updated Terms.

22. Contact Us

If you have questions about these Terms of Service, you can contact us at:

Sidelite Local
Email: support@sidelitelocal.com